Introduction

Welcome to Zone, operated by Ladduu LLC ("we," "us," or "our"). Zone is an AI-native messaging platform that respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Zone, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

Information We Collect

Information You Provide to Us

• Account Information: When you create an account, we collect your name, phone number, email address, and profile information you choose to provide.
• Messages and Content: We process messages, photos, videos, and other content you send through our platform to provide our services, including AI-powered features.
• Contacts: If you choose to sync your contacts, we access your contact list to help you connect with other users.

Information Collected Automatically

• Usage Data: We collect information about how you interact with our app, including features used, actions taken, and time spent.
• Device Information: We collect device identifiers, operating system version, app version, and general location (country/region).
• Log Data: We collect log information including IP addresses, access times, and app crashes for troubleshooting.

AI Processing Information

Our AI features analyze your conversations to provide ambient assistance. This includes:

• Message context and patterns
• User preferences and communication style
• Task identification and automation opportunities

How We Use Your Information

We use the collected information to:

• Provide and maintain our messaging services
• Enable AI-powered features and ambient assistance
• Improve and personalize your experience
• Communicate with you about updates and features
• Ensure security and prevent fraud
• Comply with legal obligations

Consent

• We obtain your consent before collecting and processing personal data
• You may withdraw your consent at any time through the app settings

AI Data Processing

How Our AI Works

Zone uses artificial intelligence to provide ambient assistance without requiring constant prompting. Our AI:

• Analyzes conversation context to suggest relevant actions
• Learns from your usage patterns to improve assistance
• Processes data locally when possible to enhance privacy

Your Control Over AI Processing

You have complete control over AI data processing:

• Opt-out: You can disable AI features at any time in settings
• Data Deletion: You can delete any data sent for AI analysis
• Processing Preferences: You can customize which types of data the AI can process

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties.

We may share your information only in the following circumstances:

• With Your Consent: When you explicitly agree to share information
• Service Providers: With trusted third parties who assist in operating our services (e.g., cloud storage providers) under strict confidentiality agreements
• Legal Requirements: When required by law or to respond to legal process
• Protection of Rights: To protect the rights, property, or safety of Ladduu LLC, Zone, our users, or the public

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• Secure data transmission using TLS/SSL
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis

Your data is stored on secure servers with industry-standard protection. We retain your data only as long as necessary to provide our services or as required by law. We comply with applicable data localization requirements in jurisdictions where we operate.

Your Rights and Choices

You have the following rights regarding your personal data:

Access and Portability

• Request a copy of your personal data
• Export your messages and content

Correction

• Update or correct your account information
• Modify your profile details

Deletion

• Delete your account and associated data
• Remove specific messages or content
• Clear AI processing history

Control

• Manage privacy settings
• Control who can contact you
• Limit AI data processing

To exercise these rights, please visit the Privacy section in your app settings or contact us at privacy@trymyzone.com.

Children's Privacy

Zone is not intended for children. The minimum age to use our services varies by jurisdiction. We do not knowingly collect personal information from children below the applicable age threshold in their jurisdiction. If we discover that a child has provided us with personal information contrary to these restrictions, we will delete such information from our systems.

Parents or guardians who believe their child has provided personal information to Zone should contact us immediately at privacy@trymyzone.com.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction. We ensure that such transfers comply with applicable data protection laws and that your data remains protected.

We use appropriate safeguards for international data transfers, including:

• Standard contractual clauses
• Adequacy decisions where applicable
• Other legally recognized transfer mechanisms
• Technical and organizational measures to protect data during transfer

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an in-app notification for significant changes

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Additional Information for Specific Regions

For United States Residents

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including:

• The right to know what personal information is collected, used, shared, or sold
• The right to request deletion of personal information
• The right to opt-out of the sale of personal information (we do not sell your data)
• The right to non-discrimination for exercising privacy rights

Children's Privacy (US)

In the United States, Zone is not intended for children under 13 years of age in compliance with COPPA (Children's Online Privacy Protection Act).

For European Union Residents (GDPR)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to lodge a complaint with your local data protection authority

Legal Basis: We process your data based on consent, contract performance, legal obligations, or legitimate interests.

For Other Jurisdictions

We comply with applicable data protection laws in all jurisdictions where we operate. This includes compliance with local privacy regulations in countries such as Canada (PIPEDA), Australia (Privacy Act), Brazil (LGPD), India (IT Act and Rules), Japan (APPI), South Korea (PIPA), and others.

Users worldwide have the right to:

• Access their personal information
• Request correction of inaccurate data
• Request deletion of their data (subject to legal requirements)
• Withdraw consent where applicable

If you have questions about your specific rights in your jurisdiction, please contact us at privacy@trymyzone.com.

1. Acceptance of Terms

By downloading, installing, accessing, or using Zone ("the App", "the Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use Zone.

These Terms constitute a legally binding agreement between you and Ladduu LLC ("Company", "we", "us", or "our") governing your use of Zone.

2. Description of Service

Zone is an AI-native messaging platform that provides:

• Instant messaging capabilities
• AI-powered ambient assistance
• File and media sharing
• Other features as we may add from time to time

3. Eligibility

You must be at least 13 years of age (or the minimum age required in your jurisdiction) to use Zone. By using Zone, you represent and warrant that you meet the eligibility requirements.

If you are using Zone on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. Account Registration

Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account

Account Security

• Enable available security features
• Do not share your account with others

5. User Conduct and Prohibited Uses

You agree NOT to use Zone to:

Illegal Activities

• Violate any applicable laws or regulations
• Engage in illegal or fraudulent activities
• Distribute malware, viruses, or harmful code

Harmful Content

• Send spam, bulk messages, or automated messages
• Harass, abuse, threaten, or intimidate others
• Share content that is defamatory, obscene, or offensive
• Impersonate others or misrepresent your identity
• Share content that exploits or harms minors

System Abuse

• Interfere with or disrupt the Service
• Attempt to gain unauthorized access to any systems
• Reverse engineer or attempt to extract source code
• Use automated systems or bots without permission
• Circumvent any security or access restrictions

Intellectual Property Violations

• Infringe on copyrights, trademarks, or other intellectual property rights
• Share content you do not have the right to share

6. User Content

Your Content

• You retain ownership of content you create and share through Zone
• By using Zone, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your content solely to provide the Service
• You are responsible for your content and must have all necessary rights to share it

Content Standards

• Your content must comply with these Terms and all applicable laws
• We do not pre-screen content but reserve the right to remove content that violates these Terms
• We may use automated systems and AI to detect policy violations

7. AI Features and Data Processing

AI Functionality

• Zone uses AI to provide ambient assistance and enhance messaging
• AI features analyze conversation context to provide suggestions
• You can control AI features through settings

AI Limitations

• AI features are provided "as is" without guarantees of accuracy
• AI suggestions should not be relied upon for critical decisions
• We are not responsible for actions taken based on AI suggestions

8. Privacy and Data Protection

Your use of Zone is also governed by our Privacy Policy, which is incorporated by reference into these Terms. By using Zone, you consent to our data practices as described in the Privacy Policy.

9. Intellectual Property Rights

Our Property

• Zone and its original content, features, and functionality are owned by Ladduu LLC
• The Service is protected by copyright, trademark, and other intellectual property laws
• Our trademarks and trade dress may not be used without our prior written permission

Feedback

• Any feedback, suggestions, or ideas you provide about Zone become our property
• We may use feedback without compensation or attribution to you

10. Third-Party Services

Zone may contain links to or integrate with third-party services. We are not responsible for:

• The content or practices of third-party services
• Any transactions between you and third parties
• Your use of third-party services, which is governed by their terms

11. Disclaimers

The service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR RELIABILITY OF CONTENT
• UNINTERRUPTED OR ERROR-FREE SERVICE

We do not warrant that:

• The Service will meet your requirements
• The Service will be available at all times
• Any defects or errors will be corrected
• The Service is free of viruses or harmful components

12. Limitation of Liability

To the fullest extent permitted by law:

• In no event shall Ladduu LLC be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed $100 USD or the amount you paid us in the past 12 months, whichever is greater
• These limitations apply even if we have been advised of the possibility of such damages

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Ladduu LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of Zone
• Your violation of these Terms
• Your violation of any rights of another party
• Your content

14. Termination

Termination by You

• You may stop using Zone at any time
• You may delete your account through the app settings

Termination by Us

• We may suspend or terminate your access to Zone at any time for any reason
• We may terminate immediately if you violate these Terms
• We will attempt to notify you of termination when feasible

Effect of Termination

• Upon termination, your right to use Zone ceases immediately
• Provisions that by their nature should survive termination will remain in effect

15. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms in the app
• Sending you a notification
• Requiring your acceptance for continued use

Your continued use of Zone after changes constitutes acceptance of the modified Terms.

16. Governing Law and Disputes

Governing Law

These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles.

Dispute Resolution

• You agree to first attempt to resolve disputes informally by contacting us
• If informal resolution fails, disputes will be resolved through binding arbitration in Delaware
• You waive any right to jury trial or class action

Exceptions

• Either party may seek injunctive relief in court for intellectual property violations
• Small claims court actions are not subject to arbitration

17. General Provisions

Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and Ladduu LLC regarding Zone.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.

Waiver

Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.

Force Majeure

We are not liable for any delay or failure to perform due to causes beyond our reasonable control.

18. Contact Information

If you have any questions about these Terms, please contact us at:

19. Additional Terms for iOS Users

In-App Purchases

• Payment will be charged to your Apple ID account
• Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period
• You can manage subscriptions in your Apple ID Account Settings

Apple-Specific Terms

• These Terms are between you and Ladduu LLC only, not Apple
• Apple has no obligation to furnish maintenance or support for Zone
• Apple is not responsible for any product liability claims
• Apple is a third-party beneficiary of these Terms with the right to enforce them